facilities, reservations, conditions & cancellations
Spa Reservations : Ext 2100
Open: 9:00am – 8:00pm
We strongly recommend making your Spa reservations in advance to avoid disappointment. Allow your personal therapist to design a sequence
of treatments which will suit your specific and immediate needs.
Treatment Suites
The Spa at Sandy Lane features 11 personalised
treatment suites each with shower, bathroom
and either outdoor garden, private hydro pool or skylight.
Hydrotherapy Pool, Heat Experiences & Spa Garden
We invite you to come at least 30 minutes before
your scheduled treatment to allow sufficient time
to enjoy the benefits of these complimentary experiences.
Fitness Centre
Open: 7:00am – 8:00pm
The main gym comprises a full range of LifeFitness
resistance weight machines, treadmills, bikes,
cross trainers and rowers by Concept II. A selection
of free weights, the Vibrogym, an exercise studio,
a meditation room and a fitness assessment room
complete the set up.
Health Conditions
Please advise the receptionist at the time of
booking if you have any health conditions,
allergies, or injuries which could affect your choice of treatment. We can ensure your safety and enjoyment.
Pregnancy
We have specially designed treatments for expectant
and nursing mothers. Please allow our trained Spa team
to advise you on treatments that would be most
suitable during this special time.
Spa etiquette
The Spa environment is peaceful, tranquil and conducive to relaxation. To ensure that all our guests benefit from this serene environment we ask that all Spa users respect others guests rights to privacy and refrain from smoking,
using mobile phones and pagers throughout the Spa.
“Do I Have A Choice Of Therapist?”
You do have a choice of male or female therapist.
Please indicate your preference to the receptionists.
Please note however, that we cannot guarantee
the availability of any particular therapist. All of our
therapists are trained to provide the highest standard
of treatments. Please be advised that no inappropriate
behavior or requests will be tolerated.
Cancellation Policy
Cancellations are accepted up to 4 hours prior to
the start of your appointment without incurring
a charge. Without this notification you are charged 50%
of the treatment price. If you fail to show up for your
treatment, you will be charged in full.
Check-In
We recommend you arrive at least 20 minutes
prior to your appointment to allow time to change
and take full advantage of our facilities. Appointments
begin promptly at the scheduled time. Should you
arrive late, your appointment will be shortened to
facilitate the next appointment. We recommend that
you bring a bathing suit if you wish to experience
heat facilities and hydro pool.
Dress Code
Please arrive suitably attired – no bare backs or bare
feet are allowed. We provide a robe and slippers in
guest lockers and disposable underwear is available
for your comfort. For the Thai massage, we provide
loose Thai suits for you to wear however you are also
welcome to wear your own loose fitting clothing.
Guests booked for a self tanning treatment are also
invited to wear their own swimsuit or, if they would
prefer, disposable under-garments are available.
Age Requirements
The Spa is an adult only environment. The minimum
age requirement for access into the spa is 16 years.
This includes the gym and Spa treatments.
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